Our solutions act as the backbone for stronger healthcare systems.

We work to replace inefficient, complex, fragmented and expensive information systems with simple and cost effective solutions,
that support health professionals to focus on enhancing quality of care.

+
81
%

Increase of registered patients
with unique IDs

*Based on the number  of registered children in The Gambia when comparing January and December 2021

+
60
%

Reduction in health workers’ paperwork

*Based on external evaluation of SPT solution in Uganda

100
%

Data completeness of facility reporting

*Based on external evaluation of the SPT solution in Afghanistan

Smarter logistics management information systems

Our unique solutions automatically digitise medicine and supply stock books at all levels of the health system, and accurately forecast supply needs for the whole healthcare chain.

We are sustainable

Shifo's SPT solution frees up a great deal of human and financial resources to improve the overall efficiency and quality of health services. The solution saves up to 60% of annual costs, which allows governments to sustain the solution long-term, and be less dependant on external donor funding for support in data collection and data use activities.

No more data validation costs

Shifo's SPT solution eliminates the need for professionals to physically travel to health facilities to verify data or to assess data consistency. As SPT-generated data is available to access digitally, it allows professionals undertaking supervision visits to focus on improving overall quality of service delivery and increasing the impact of health care. The solution is also perfectly suited to support Results Based Financing (RBF) programs.

It works everywhere. Literally.

The SPT solution can be implemented in all health centres, globally, and bypasses any infrastructure limitations that may be present.

Our Solutions

Due to our unique and proven solutions, we enable the highest quality of data everywhere,
no matter the limitations of the healthcare infrastructure.

Smart Paper Technology (SPT)

SPT is a solution that allows the digitalision of health data by combining paper tools, scanning and recognition technology. Because SPT is modelled on the forms that health workers are familiar with, it can be easily adopted and all HMIS and LMIS processes are able to be seamlessly and flawlessly replaced.

FROM:

Health facilities that lack access to electricity, internet and technical support, where health workers have to manually collect and duplicate patient information in multiple forms and tally sheets...

TO:

A process where forms only need to be filled-in once. When the forms are scanned (at scanning stations or through smartphones), the system generates an accurate patient digital database, which can be accessed by health workers, governments and partners at any given time.

MyShifo App

For health facilities with adequate infrastructure, health workers can capture patients' health information using the MyShifo App. This results in real-time data being available at all levels of the health system, at any given time. Through the the MyShifo App, health workers are also able to access up to date patient records to support service delivery, as well as monthly reports.

FROM:

A process where health workers completed tally sheets, which were then manually entered into the electronic health information system by health officials (often lowering data accuracy and increasing workload)...

TO:

A process where health workers are able to capture patient information at the point of care using their smartphone.
*The MyShifo App also provides information on defaulters and patients needing follow-up. Additionally, the app provides measurements of performance and quality of care.

Smart Actions

Whereas improving the quality of data collection is crucial, improving how data is used is vital in achieving efficient health services that deliver better health outcomes. Shifo's Smart Actions platform enables the data generated by the SPT solution (and also by other electronic information systems) to be used as effectively as possible. Smart Actions facilitates the efficient and systematic continuous quality improvement of health services, making it easier to quickly identify low performing health facilities and to subsequently seek to understand the root causes of the underperformance. As a result, improvement plans can be discussed and actions agreed to improve performance and maximise the efficiency of services.

FROM:

A situation where health professionals lack access to reliable performance data, and have limited understanding of the causes of underperformance...

TO:

The implementation of a data use platform that supports continuous quality improvement actions across all levels of the health system.

How we do it

We enable efficient data collection and a strong culture of data use in every step of the healthcare journey. This allows us to work with partners to ​​identify and close the gaps in healthcare, based on accurate and relevant information that decision-makers can rely on.  
We strengthen every step in the transformation of health infrastructure, by combining  four essential pillars: accurate technology; capacity building at all levels; smarter processes, and; innovative financing mechanisms.

   STEP 1

Data Collection

SPT forms are modelled after and replace existing paper forms (e.g. register books, tally sheets, stock books and summary reports). Health workers easily adapt to these forms, as the workflow is so similar to the previous methods of working. By using SPT forms, the paper work that health workers need to complete is reduced considerably. The Shifo team is involved in every step of the way to ensure the transition to SPT forms is as seamless and easy as possible.

Accurate technology

Our solutions are built to overcome and adapt to any infrastructure limitation, which makes them scalable to all health facilities.

Capacity building

We work closely with partners to build capacity at all levels of the health system, from health workers to national decision-makers.

Smarter processes

We streamline and simplify administration processes at health facilities. Health workers can easily adapt to new solutions with minimal training, and are freed up to focus on delivering quality care. 

Innovative mechanisms

We align financial incentives towards continuous improvement of health outcomes and reaching service delivery targets, all based on accurate and relevant data. 

   STEP 2

Data Visibility

When SPT forms are scanned, digitised patient data can be integrated with other national information systems (e.g. HMIS, DHIS2 or LMIS). These processes are fully automated and don't require any manual data input, thus eliminating human error and ensuring reliable data to be used across the health system.

Accurate technology

Our solutions quality assure and digitise handwritten patient information, captured by health workers during service delivery. Our electronic stock management system automatically calculates availability and wastage for all medicines and supplies, including supply needs for the next month/quarter based on consumption rates.

Capacity building

We work with stakeholders to ensure access of SPT generated data at all levels, and build understanding around how the data can facilitate better collaboration and accountability, and achieve health outcomes faster and more efficiently.

Smarter processes

Our solutions can be fully Integrated into other national information systems (e.g. HMIS, DHIS2 or LMIS), thus enhancing and complementing the existing health structure, without disrupting it in any way.

Innovative mechanisms

We align financial incentives to support faster improvements of coverage, equity and quality of health services, ensuring that continuous funding resources are available for essential packages of health services

   STEP 3

Data Use

To transform national health systems, it is not simply make data available. It is essential that data is used in a systematic manner to identify weaknesses and inefficiencies with service delivery in order to implement improvement actions that result in quality healthcare. At Shifo, we create solutions that support efficient and targeted supportive supervision, based on attainable KPIs across the health system.

Accurate technology

Our solutions provide useable data in several ways: 
- Patients receive a reminder SMS one day before their visit 
- Health workers are informed about their priorities in service delivery
- Automatic supply requisition forms inform provincial/district medical stores to deliver supplies to each health facility
- National decision-makers can use integrated dashboards to provide support supervision and reimburse health facilities based on performance and quality of healthcare.  

Capacity building

Through our solutions, we support each professional to manage their own performance, this increasing ownership and accountability. With the right KPIs in place, stakeholders become motivated to act on their expected outcomes, whilst receiving the appropriate supervision to do so.

Smarter processes

Carefully selected KPIs are automatically calculated and sent through the MyShifo App (or via SMS) to all health workers. These KPIs allow health facilities to monitor the quality of services and work towards implementing improvement actions where required.

Innovative mechanisms

The use of data allows health professionals to learn from interventions that have worked, and those that haven't, thus creating an environment where innovative and effective mechanisms to improve healthcare can be rewarded.

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